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How pz163ws Handles Your Personal Data

At pz163ws, we take the privacy of your account data seriously — this page explains exactly what we collect, why we collect it, how long we keep it…

Data collected only for account useNo third-party sale of your detailsUPI, Paytm, PhonePe transaction data protectedRight to access and delete your dataIndia-focused privacy practices
pz163ws How pz163ws Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct inaccuracies, or submit a deletion request, you can contact our privacy team through any of the channels below. We aim to acknowledge requests within two business days and resolve them within fifteen calendar days wherever possible under the applicable law.

Team online

Email Privacy Team

Send a written data request to our dedicated privacy address. Include your registered account email and the specific action you are requesting — access, correction or deletion — so we can route it immediately.

Live Chat Support

Open the chat window on pz163ws and select the Privacy option from the support menu. Our agents handle account-linked privacy queries and can escalate to our data officer within the same session.

Account Settings Portal

Log in to your account, head to Settings, then Privacy Controls. From there you can download a copy of your stored data or flag specific fields for review without needing to contact support directly.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Protecting your personal data is not a checkbox for us — it shapes how we build every part of the account flow, from the moment you enter your UPI handle to the…

Encrypted Data Storage

All personal details and payment references stored on pz163ws servers are encrypted at rest using current industry-standard protocols. Your UPI and PhonePe transaction IDs are stored in hashed form and never exposed in plain text to internal staff outside the compliance team.

Cookie Consent Controls

We use cookies to keep your session active and to understand which parts of the lobby you visit most. You can review and withdraw cookie consent at any time through the cookie banner or the Privacy Controls section inside your account settings.

Account Security Verification

Before releasing any stored personal data to you or acting on a deletion request, we verify your identity through your registered mobile number and a one-time password. This step stops unauthorised third parties from accessing or erasing your data.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by applicable Indian law after closure. Once the retention window closes, data is purged from live systems and flagged for removal from backups on the next scheduled cycle.

Third-Party Processor Limits

We share your data only with processors essential to running the platform — payment rails like Paytm and PhonePe, identity-verification services, and fraud-prevention tools. Each processor signs a data-processing agreement that limits their use to the stated purpose only.

Data Officer Contact

pz163ws maintains a designated data officer who reviews all privacy requests, handles escalations, and ensures our practices align with Indian data-protection requirements. You can request the officer's contact details via the live chat support channel.

Your Privacy Policy Questions

The questions below cover the data rights and policy details we hear about most from India account holders. If your question is not listed, our support team can address it through live chat or email within the timelines stated in the contact section above.

We collect your name, email address, registered mobile number, date of birth, and the payment method details you add — such as your UPI handle, Paytm account, or PhonePe number — along with device identifiers and session logs needed to run your account securely.

No. We do not sell, rent or trade your personal data to any third party for marketing purposes. Data is shared only with processors directly involved in running your account, and each is bound by a data-processing agreement that restricts their use strictly.

Log in, go to Settings, then Privacy Controls, and select Download My Data. Alternatively, email our privacy team with your registered account email and the subject line 'Data Access Request'. We will send you a copy within fifteen calendar days.

Yes. Submit a deletion request through Privacy Controls in your account settings or via email. We will erase your data after verifying your identity, subject to any retention obligations imposed by applicable Indian law, which we will explain in our response.

Transaction records are kept for the period required under applicable Indian financial and tax regulations after account closure. Once that window expires, records are purged from live databases and queued for removal from backup archives on the next scheduled cycle.

Open the cookie banner at the bottom of any page on pz163ws or go to Privacy Controls in your account settings. From there you can turn off non-essential cookies at any time. Essential session cookies remain active because they are required to keep your account logged in securely.

Contact our data officer through the live chat Privacy option or by email. We acknowledge all breach-related reports within two business days and work to resolve or clarify them within fifteen calendar days, keeping you informed at each stage of the process.